Receptionist - State Farm Agent Team Member Montgomery, AL

Receptionist - State Farm Agent Team Member

Full Time • Montgomery, AL
Responsive recruiter
Replies within 24 hours
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Dental insurance
  • Health insurance

Position Overview:
 
Successful State Farm Agent is seeking a qualified or aspiring professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in advancing their insurance and financial career by providing a remarkable customer experience and first impression. The Receptionist is a midlevel position within our agency that works directly with our office manager to respond to routine service requests, ensure we meet appearance standards, and improve customer retention.  

Responsibilities: 
 
  • Promptly respond to inbound customer service requests (calls, emails, faxes, texts, walk-ins) 
  • Be committed to providing a remarkable customer experience through appointments with customers in order to review policies for their alignment with the customer's goals and make appropriate insurance and financial recommendations; typically, appointments are handled by Account Representatives, Team Leaders, and the Office Manager.  
  • Work with the service team to accomplish the agent's weekly "Service Checklist" to ensure our customers are cared for.
  • Partner with the office manager to promote growth in the agency through policy retention. 

As an Agent Team Member, you will receive...
 
  • Group Life Insurance Benefits
  • Employer paid health & dental benefits
  • Paid time off (vacation and personal/sick days)
  • Paid Holidays (Birthday, New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas; other paid off days added at agent's discretion)
  • Growth potential/Opportunity for advancement within my agency
  • Employer paid licensing
  • 30 hours scheduled in office & 10 hours remote/flexible
  • Monthly bonuses for exceeding activity expectations

Requirements:

  • Property & Casualty Insurance Producer License (employer paid, must have prior to starting; weeklong class and state test. Visit ALDOI.GOV for more information)
  • Life & Health Insurance Producer License (employer paid, must have prior to starting; weeklong class and state test. Visit ALDOI.GOV for more information)
  • Ability to communicate the State Farm value and review quotes with potential customers.
  • Act ethically in your actions with customers, your peers, and the agency (we have a 0% tolerance for unethical behavior)
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Be committed to learning and growing; you will be challenged, encouraged, and given the resources to be better today than you were yesterday. If you have a history of complacency, you will not enjoy our team culture. 

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
 
 
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $30,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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