Receptionist - State Farm Agent Team Member
Montgomery, AL
Future Opening: Receptionist - State Farm Agent Team Member
Full Time • Montgomery, AL
Position Overview
Successful State Farm Agent is seeking a qualified or aspiring professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in advancing their insurance and financial career by providing a remarkable customer experience and first impression. The Receptionist is a midlevel position within our agency that works directly with our office manager to respond to routine service requests, ensure we meet appearance standards, and improve customer retention.
Responsibilities
- Promptly respond to inbound customer service requests (calls, emails, faxes, texts, walk-ins)
- Be committed to providing a remarkable customer experience through appointments with customers in order to review policies for their alignment with the customer's goals and make appropriate insurance and financial recommendations; typically, appointments are handled by Account Representatives, Team Leaders, and the Office Manager.
- Work with the service team to accomplish the agent's weekly "Service Checklist" to ensure our customers are cared for.
- Partner with the office manager to promote growth in the agency through policy retention.
As an Agent Team Member, you will receive...
- Group Life Insurance Benefits
- $35,000 Base Salary plus (producer licenses required, $1,000-$1500 Tenure raises each year based on licensing)
- Activity based bonus to reward exceeding minimum expectations.
- Health benefits (85% employer paid health and dental)
- Paid time off (12-30 Days each year based on tenure; can be used for personal or sick) and cash out privileges.
- Paid Holidays (Birthday, New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas; other paid off days added at agent's discretion)
- Three 10 hour shifts with remaining week remote flexible
- Extra 8 hours of PTO can be earned each week (52 days/year) for exceeding expectations (we call it Remarkable on our team)
- Growth potential/Opportunity for advancement within my agency (this is a Tier 4 position in our agency; you can advance within our agency or receive coaching on owning your own agency).
- Hiring Bonus up to $1,000 ($250/license)
Requirements
- Property & Casualty Insurance Producer License (must have prior to starting; weeklong class and state test. Visit ALDOI.GOV for more information)
- Life & Health Insurance Producer License (must have prior to starting; weeklong class and state test. Visit ALDOI.GOV for more information)
- Ability to communicate the State Farm value and review quotes with potential customers.
- Act ethically in your actions with customers, your peers, and the agency (we have a 0% tolerance for unethical behavior)
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Be committed to learning and growing; you will be challenged, encouraged, and given the resources to be better today than you were yesterday. If you have a history of complacency, you will not enjoy our team culture.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $35,000.00 - $60,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Earn benefits and rewards that are second to none